Like many around the world, we learn more and more each day about the coronavirus, and how it is impacting our families and those we do business with. During these troubling and scary times, we feel it is our duty to do our part in helping slow the tide of COVID-19. We are following guidelines from the World Health Organization (WHO) and U.S. Centers for Disease Control and Prevention (CDC) to ensure we keep our family and network safe.
Our employees, customers, and supplier's safety is our #1 priority
We are currently open and fulfilling orders
At this time, we are still making deliveries and accepting new orders. Our main vendors, Motorola and Icom, are both still shipping product while implementing sanitary processing methods to ensure safe delivery.
We use UPS for all of our shipments, and they have issued a release outlining how they are helping mitigate exposure while still keeping businesses running.
How to clean your two-way radios and accessories
To help keep users safe, Motorola's team has released a two-way radio and accessory cleaning guide. Click to view a PDF version of Motorola's COVID-19 cleaning guide. Below is a summary taken directly from the article.
Use Motorola XPR series radios? Click to view a PDF of Motorola's general care and annual maintenance guidelines.
General Two-way Radio Cleaning
Apply 0.5% detergent-water solution with a cloth, then use a stiff, non-metallic, short-bristled brush to work all loose dirt away from the device. Use a soft, absorbent, lintless cloth or tissue to remove the solution and dry the device.
- Make sure that no solution remains entrapped near any connectors, cracks or crevices.
Disinfecting Two-way Radios
Devices may be disinfected by wiping them down with over-the-counter isopropyl alcohol (rubbing alcohol) with at least 70% alcohol concentration.
- When cleaning with isopropyl alcohol, the alcohol should never be applied directly to the device. It should be applied to a cloth, which is then used to wipe down the device.
- The effects of certain chemicals and their vapors can have detrimental effects on plastics and the metal platings.
Do not use bleach, solvents, or cleaning sprays to cleanse or disinfect your device.
Disclaimer: Motorola solutions is unable to, and did not, determine whether any particular cleaning product is effective in removing specific foreign substances (including viruses) from the device, nor whether any disinfectant will remove all germs or viruses. However, the above cleaners, disinfectants and processes have been approved for use by Motorola Solutions, Inc. related to their less degrading effect on the physical device. Please consult the chemical manufacturers' documentation for specifics on cleaning product efficacy with regards to foreign substances (such as viruses)
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The Airwave Family